Support Center

Find answers, get help, and connect with our team. We're here to support your child's reading journey.

How Can We Help You Today?

Quick access to the most common support resources

Getting Started

New to Logifera? Learn how to set up your account and begin the assessment process.

Get Started Guide

Using Exercises

Learn how to make the most of our AI-powered exercises and track your child's progress.

Exercise Guides

Progress Tracking

Understand how to interpret progress reports and make data-driven decisions.

Progress Resources

Knowledge Base

Browse our comprehensive library of articles and guides

Community & Resources

Connect with other families and access additional learning resources

Parent Community

Join our private community forum to connect with other parents, share experiences, and get advice from families on similar journeys.

Join Community

Video Tutorials

Watch step-by-step video guides covering everything from account setup to advanced features and troubleshooting.

Watch Tutorials

Downloadable Resources

Access printable worksheets, progress trackers, and educational materials to supplement your child's learning journey.

Download Resources

Still Have Questions?

Our support team is here to help

Email Support

Send us an email and we'll respond within 24 hours

support@logifera.com

Live Chat

Chat with our support team during business hours

Mon-Fri 9am-6pm HKT

Response Time

We typically respond to all inquiries within 4 hours during business days

Send us a Message