Frequently Asked Questions

Our AI-powered screening has been validated through multiple studies and demonstrates 95% accuracy compared to expert clinical diagnosis. The screening analyzes multiple data points including reading patterns, handwriting, and cognitive processing to provide reliable results.

The initial screening typically takes 15-20 minutes to complete. It's designed to be engaging for children and can be completed in one sitting or broken into smaller sessions if needed. You'll receive immediate results upon completion.

Our screening is designed for children ages 6-16. The assessment adapts to the child's age and reading level to ensure appropriate evaluation. For children outside this age range, we recommend consulting with an educational specialist.

While our screening provides highly accurate results, it's designed as an initial assessment tool. For formal educational accommodations or medical diagnosis, we recommend following up with a qualified educational psychologist or specialist who can provide comprehensive testing.

We recommend daily practice for 15-20 minutes, 4-5 times per week for optimal results. Consistency is more important than duration. The exercises are designed to be engaging and can fit into busy schedules.

Most families notice improvements within 4-6 weeks of consistent use. Significant reading progress typically occurs within 3-6 months. Progress varies by individual, and our progress tracking helps you see incremental improvements along the way.

Yes, our exercises are designed with attention challenges in mind. They include frequent breaks, engaging multimedia elements, and adaptive difficulty to maintain interest. Many children with ADHD find our platform particularly engaging due to its interactive nature.

Absolutely. Our platform complements other interventions like tutoring, speech therapy, or school-based support. Many families use our program as part of a comprehensive approach. You can share progress reports with other professionals to coordinate care.

The free version includes complete dyslexia screening, basic progress tracking, and limited access to exercises (5 per week). It's a great way to get started and understand your child's needs before committing to a paid plan.

Yes, you can cancel your subscription at any time through your account settings. There are no cancellation fees, and you'll continue to have access until the end of your billing period.

Yes, we offer a 25% discount for each additional child in the same household. You can manage multiple children from a single parent account. Contact our support team to set up family pricing.

No, all our plans are month-to-month with no long-term commitment required. You can upgrade, downgrade, or cancel at any time based on your child's progress and needs.

Our platform works on most modern devices including Windows and Mac computers, iPads, Android tablets, and Chromebooks. We recommend using the latest version of Chrome, Safari, or Firefox for optimal performance.

No special equipment is required. You'll need a device with internet access, a webcam (for some interactive exercises), and speakers or headphones. A stylus can be helpful for handwriting exercises but is not required.

Yes, we take data security and privacy very seriously. All data is encrypted, we comply with COPPA and GDPR regulations, and we never sell or share personal information. You can review our complete privacy policy for more details.

Our support team is available 7 days a week to help with any technical issues. You can contact us through the help center in your account, via email at support@logifera.com, or through live chat during business hours.